Privacy Policy

This privacy notice for Vibegens ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your personal information when you use our services ("Services").

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at catsmice@gmail.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We receive information from Meta Platform APIs (including Facebook, Instagram, and Threads) as described in this policy.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

1. WHAT INFORMATION DO WE COLLECT?

Information from Meta Platforms (Facebook, Instagram, and Threads)

In Short: Our Service connects to your Meta accounts (including Facebook Pages, Instagram Professional Accounts, and Threads Profiles) to provide analytics and publishing tools. We do not collect personal information directly from your personal profiles.

To provide our Services, we require you to grant our application several permissions to access data from your connected accounts. We only request the minimum permissions necessary for the app to function. These include:

For Facebook:

• public_profile: This allows us to access your basic, publicly available profile information (like name and profile picture) to confirm your identity when connecting your account.
• pages_show_list: This permission allows us to display a list of your Facebook Pages so that you can select which ones you want to connect to our Service.
• pages_read_engagement: This allows us to collect analytics for your Facebook Page posts, including aggregated metrics like the total number of likes, comments, shares, and reactions.
• pages_read_user_content: This allows our service to read content posted by users on your Facebook Page.
• pages_manage_posts: This allows our Service to publish, edit, or delete posts on your behalf, based on your actions within our application.
• read_insights: This provides access to deeper analytics and performance metrics for your Pages and posts.
• business_management: This allows our service to manage assets, such as your Pages and ad accounts, on your behalf within Meta Business Manager.

For Instagram:

• instagram_business_basic: This allows us to access basic information about your connected Instagram Professional Account.
• instagram_business_manage_insights: This allows us to gather analytics and insights for your Instagram posts, stories, and account performance.
• instagram_business_content_publish: This allows our Service to publish photos, videos, or stories to your Instagram Professional Account on your behalf.
• business_management: This allows our service to manage assets related to your Instagram account on your behalf within Meta Business Manager.

For Threads:

• threads_basic: This allows us to access basic information about your Threads profile.
• threads_manage_insights: This provides access to analytics for your Threads profile and posts.
• threads_content_publish: This allows our Service to publish posts to your Threads profile on your behalf.

The information we process through these permissions includes:

• Aggregated post metrics such as the total number of likes, comments, shares, and reactions for a given post on any of the connected platforms.
• Content of individual comments or replies on posts, which may include the commenter's publicly visible name and other profile information.

We do not collect sensitive personal profile information from your personal accounts, such as your friends list, check-ins, gender, or birthday. The data we collect is used exclusively to provide the analytics and publishing features within our Services.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your information for a variety of reasons, depending on how you interact with our Services, including:

To provide our core service. We use the engagement data collected from your connected accounts to display analytics and reports within your Vibegens dashboard. We also use publishing permissions to post content to your accounts as directed by you through our Service. Data is processed exclusively for these functions and is not sold, shared with third-party marketers, or used for purposes such as ad targeting.

To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties. We do not sell your data.

We may need to share your personal information in the following situations:

Infrastructure Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. This includes data hosting services (e.g., cloud storage providers). We have contracts in place with our third parties, which are designed to help safeguard your personal information. They are not permitted to share or use your personal information for any purpose other than the services they are providing for us.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

Our service is intended for business users and is not directed at children under 18. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at catsmice@gmail.com.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time, depending on your country, province or state of residence.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. Withdrawing consent includes revoking our application's access to your accounts within your Facebook, Instagram or Threads settings.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. If you have questions or comments about your privacy rights, you may email us at catsmice@gmail.com.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

9. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at catsmice@gmail.com or contact us by post at:

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it.

To request to review, update, or delete your personal information, please send an email to catsmice@gmail.com with the subject line "Data Subject Request". In your email, please clearly state whether you would like to review, update, or delete your data. We will respond to your request within a reasonable timeframe.